Privacy Policy
Norré Design
At Norré Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, contact us, or use our services. By using our website, you agree to the practices described in this Privacy Policy.1. Data Controller
This website is operated by Norre Srls, trading as Norré Design. Registered Office: Via De Fogliani 12, 41124 Modena (MO), Italy Codice Fiscale: 04255770366 German VAT Number: DE337152890 Tax Number gemäß §18a UStG: 157/196/04568 Email: info@norredesign.com Website: https://www.norredesign.com2. Personal Information We Collect
We may collect the following categories of personal information:- Name, billing address, shipping address, email address and telephone number.
- Payment information processed securely through third-party payment providers such as Stripe and PayPal. We do not store your complete payment card details.
- Order history, invoices and transaction information.
- Information you provide when contacting us by email or through our website.
- Technical information including your IP address, browser type, operating system, device information and website usage statistics.
- Marketing preferences and newsletter subscriptions where you have provided your consent.
3. How We Use Your Information
We use your personal information to:- Process and deliver your orders.
- Provide customer support.
- Communicate with you regarding your purchases or enquiries.
- Process payments and prevent fraudulent transactions.
- Improve our website, products and services.
- Send newsletters and promotional communications where you have given your consent.
- Comply with legal, tax and accounting obligations.
- Maintain website security and prevent misuse.
4. Legal Basis for Processing
In accordance with Article 6 of the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:- Performance of a contract when processing and delivering your order.
- Compliance with legal obligations, including accounting and tax requirements.
- Our legitimate interests, including website security, fraud prevention and customer service.
- Your consent for marketing communications and optional cookies, which you may withdraw at any time.
5. Sharing Your Information
We never sell your personal information. Your information may be shared only with trusted service providers when necessary to operate our business, including:- Shipping and courier companies such as DHL, UPS, FedEx and other logistics providers.
- Payment processors including Stripe and PayPal.
- Website hosting provider (Kinsta).
- Email marketing services such as MailPoet and Mailchimp.
- Analytics and advertising providers including Google Analytics, Google Ads and Meta (Facebook & Instagram).
- Website translation and management services such as WPML.
- Government authorities or legal bodies where disclosure is required by law.
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and measure advertising performance. We use both essential cookies required for the operation of the website and optional cookies used for analytics and marketing purposes. Optional cookies are only placed after you have provided your consent through our cookie banner. You may change or withdraw your consent at any time through your browser settings or cookie preferences.7. Marketing Communications
If you subscribe to our newsletter or choose to receive marketing communications, we may occasionally send you information about new collections, product launches, promotions and design inspiration. You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.8. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against accidental loss, unauthorized access, disclosure, alteration or destruction. Access to personal information is limited to authorised personnel and trusted service providers who require the information to perform their duties. Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.9. Your Rights Under GDPR
If you are located within the European Economic Area, you have the right to:- Access your personal information.
- Correct inaccurate or incomplete personal information.
- Request deletion of your personal data where applicable.
- Restrict the processing of your personal information.
- Object to the processing of your personal information.
- Receive a copy of your data in a portable format.
- Withdraw your consent at any time where processing is based on consent.
- Lodge a complaint with your national data protection authority.
10. Data Retention
We retain your personal information only for as long as necessary to:- Complete your order.
- Provide customer service.
- Meet legal, accounting and tax obligations.
- Resolve disputes and enforce our agreements.
11. International Data Transfers
Some of our service providers may process personal information outside the European Economic Area. Where international transfers occur, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms required under the GDPR.12. Third-Party Services
Our website may use the following third-party services:- Google Analytics
- Google Ads
- Meta (Facebook & Instagram)
- Stripe
- PayPal
- MailPoet
- Mailchimp
- Kinsta
- WPML
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or business developments. The latest version will always be published on this page together with the date of the most recent update.14. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us: Norré Design Norre Srls Email: info@norredesign.com Website: https://www.norredesign.comLast updated: July 2026
